Returns & Exchanges

At Bolton Technical South Africa, we stand behind our signal boosting technology and offer a 30-day money-back guarantee to ensure you achieve the best possible cellular connectivity. If you are not completely satisfied with your purchase, we provide a streamlined return process for all electronic components and kits.

Return Process

• 1.
  Initiate Your Request

  Contact our technical support team via email or phone within 30 days of receipt to obtain a Return Merchandise Authorization (RMA) number and confirm your eligibility.

• 2.
  Pack with Care

  Securely package the electronic equipment in its original packaging, ensuring all antennas, cables, power supplies, and manuals are included to avoid restocking fees.

• 3.
  Ship to Johannesburg

  Affix the RMA label to the outside of your package and ship the items to our main distribution center in Johannesburg using a trackable courier service.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition and functionality, your refund or exchange will be processed within 7 to 10 business days via the original payment method.